FAQ
Common questions
Straight answers. No fluff. If you don't find what you're looking for, just ask.
Getting Started
I have an idea but no technical background. Can you help?
That's exactly who we work with most. You don't need to know what a database is or which framework to pick. That's our job. You bring the idea and the domain knowledge, we handle the technical side. We'll walk you through every decision in plain English so you always understand what's being built and why.
Can you help me figure out what I actually need?
Yes, and that's what the discovery call is for. A lot of people come to us knowing the problem but not the solution. We'll ask the right questions, cut through the noise, and map out a realistic path forward. Sometimes the answer is simpler (and cheaper) than you think.
Pricing & Engagement
How much does it cost?
Every project is different, so we don't publish a price list. We work with solopreneurs, startups, growing teams, and established businesses. You'll get a clear quote after the discovery call, before you commit to anything.
Do you charge hourly or fixed price?
Both, depending on the project. Defined builds get fixed pricing so you know the total upfront. Ongoing maintenance or advisory work is time and materials with a monthly cap you control. We'll recommend the model that makes sense for your situation.
What's the minimum engagement?
No minimum contract length. Some projects are a 2-week sprint, others run for months. We scope to the problem, not to a billing cycle. If you need a quick audit or a single automation, that's fine too.
Process & Delivery
What if I'm not happy with the work?
You have full visibility into progress through your dashboard with no waiting until the end to see what you're getting. If something feels off, we course-correct early. After delivery, your SLA defines the warranty and support terms. Once the project is paid for, the code is yours with no lock-in and no strings attached.
How do you communicate during a project?
Async by default. You get progress updates through your dashboard and email with no recurring meetings clogging your calendar. Response times and support levels are defined in your SLA so you always know what to expect. No account managers, no ticket queues. Direct access to the person doing the work.
Can you work with our existing systems?
Absolutely. Most projects involve integrating with existing tools, APIs, or databases. We'll audit what you have, figure out what's worth keeping, and build around it. We don't rip and replace unless there's a clear reason to.
Security & Support
Do you sign NDAs?
Yes. Happy to sign yours, or we have a standard mutual NDA ready to go. We treat every client's data and business information as confidential by default, NDA or not.
How do you handle security?
Security is built in, not bolted on. Every project gets encrypted credentials management, access controls, dependency scanning, and secure deployment pipelines. If you have compliance requirements (SOC 2, HIPAA, etc.), we'll scope those into the build from day one.
What happens after the project is delivered?
You get the code, the docs, and the keys. The 30-day warranty covers any bugs. After that, we offer optional maintenance retainers, or you can take it fully in-house. We build things so you're never dependent on us to keep the lights on.
Ready to build?
Start a project.
Bring the workflow, internal tool, or software idea that still needs a real operating version.